DRY Code, WET Comms

"What Slack announcement is this?" <you send him the link> "Oh. Sorry, I don't remember seeing this. I don't normally pay attention to Slack unless someone DMs me." "Seriously?" "Yeah, can't concentrate with it dinging me all the time, so I turned notifications off."
  1. They didn’t get the memo, for various legitimate reasons ranging from being out that day to technical glitches
  2. They didn’t understand all or part of it
  3. They skimmed it, didn’t think it affected them, and promptly dismissed it
  4. They don’t comprehend things well in that medium: some people need to see pictures and read things, some people need to hear them, some people don’t read Slack but do read email, some are the opposite
  5. They heard it, understood it, and forgot it anyway

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Software. Management. Shmanagement.

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